انت تستخدم متصفح قديم وقد لا يعرض لك جميع المزايا المقدمة فى الموقع . فرجاءاً للاستمتاع بكافة المميزات يرجى تحميل نسخة احدث من الانترنت اكسبلورر

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    Honored to ServeOur
    Beloved Kingdom

    Businesses Processes Outsourcing Solutions
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    Smart Link Contact Center
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    Recruitment &Specialized
    Training Solutions

    Recruitment & Specialized Training Solutions
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    IT, and Network
    Solutions

    IT and Network Solutions
ABOUT US

Allow me on behalf of Smart Link Team to welcome you all to Smart Link, I hope this website was a useful source of information to help you plan and start or continue your establishment’s endeavour towards building better, stronger and fruitful relationship with your customers, I assure you that, regardless of the nature and type of services you may be looking for, wither you are planning to build your own customer care call centre or your might prefer to outsource your customer care and support operations to an expert company, design and set up your IP Telephony network or enhance your organization’s overall IT infrastructure, am positive that you will find what you are looking for within Smart Link’s Comprehensive line of Professional and Specialized Services and Products. 

At the end, as the managing director of such consumer satisfaction oriented organization, supported by modern superior technical tools, committed to high quality Performance standards, I assure you all that wh





Smart Link philosophy regarding the call center business, is for it to go back to the point where it was originated, to the moment where the whole concept was conceived, when committed business owners and service providers decided that it’s not enough just to sell for once, we totally understand that a contact center is a business on its own, but we also do believe in the contact center industry uniqueness, in the sense that in order for contact centers to stand out as successful ones, it’s never enough to have the latest technology or applications, if we don’t have the honest desire and well to satisfy customers then we have nothing, Plain and Simple…. It’s all about the people.



Our mission is to be the best our clients expects us to be, to provide the best service our clients expects to provide, to serve our clients customers the best way they desire and to constantly become Better.



Our vision is to be the leaders in providing World-class Service Quality, to become the choice of all who Request the best and accept no less than the Best, to lead the quest of raising awareness towards High Quality Customer Care and service, showing both clients and their customers that Great Customer Service is in fact the essence of Investment in its purest form.


Smart Link The smartest Choice

Professional Business Services and Contact Center Solution provider in Saudi Arabia

Services


Business Process Outsourcing

In today’s ultra-competitive business environment, to remain competitive, firms are continuously looking for ways to cut operational cost while improving productivity and quality of their products and

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Customer Services Solutions

Smart Link offers a wide and versatile rang of customer care contact center solutions and services, business support & IT Services, human resources recruitment & specialized training, information secu

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IT & Network Solutions

As it is witnessed in modern day business environment, information technology and business technical tools are in constant ongoing development and evolution, each and every day new technologies and bu

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Recuritment & Specialized Training

Smart Link offers a wide and versatile rang of customer care contact center solutions and services, business support & IT Services, human resources recruitment & specialized training, information secu

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Smart Link provide you Best solutions

We offers a wide and versatile rang of customer care contact center solutions

News & EVENTS
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MECC 2016

Smart Link BPO Solutions and Contact Centres (Business Unit of Al Khaleej Training and Education Group), the leading business process and contact centre outsourcing provider in Saudi Arabia. Won two prestigious awards titles at the (INSIGHTS Middle East Contact Centre Awards 2016) held in Dubai, UAE recently. The company’s efforts were also recognised as their Clients – Saudi Arabia’s Human Resources Development Fund (HRDF), Saudi Electricity Company, Saudi Credit and Savings Bank, National Avia

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MECC 2016

The INSIGHTS - MECC 2016 Awards is organized by INSIGHTS International Excellence focused organization and recognizes the performance and service excellence of the best contact centres in the Middle East region. Smart Link won the (Best Business Development & Sales Strategy Award) and the (Best Sales Leads Generation Program Award) under the Outsourced Services Provider Commercial Growth Category.

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Smart Link Wins Top Honors At The Middle East Call Centre Awards 2012

Dubai, UAE, July 1, 2012: Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, today announced that it has received three prestigious awards at the Middle East Call Centre Awards 2012 recently held in Dubai.

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ALJ & Smart Link Collaboration Leads to Numerous Success at MECC 2012

Dubai, UAE, July 1, 2012: Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, today announced that it has received three prestigious awards at the Middle East Call Centre

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SEC & Smart Link Collaboration Scores High at MECC 2012

Dubai, UAE, July 1, 2012: Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, today announced that it has received three prestigious awards at the Middle East Call Centre Awards 2012 recently

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SEC & Smart Link Collaboration Scores High at MECC 2012

Dubai, UAE, July 1, 2012: Smart Link Contact Centers, a leading business process and contact centre outsourcing provider in Saudi Arabia, today announced that it has received three prestigious awards at the Middle East Call Centre Awards 2012 recently held in Dubai.

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Smart LinkSweepsPrestigious Middle East Call Centre 2011 Awards

Riyadh, Saudi Arabia, Jun. 14th, 2011- Smartlink, a leadingbusiness proccesses and contact center outsourcing provider in Saudi Arabia, has received three prestigious distinctionsat Middle East Call Centre Awardsin Dubai this Month.Organized by Insights

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McDonald’s Arabia & Smart Link… Strategic Partnership

In Smart Link Contact Centers (Member of Al Khaleej Training & Education Group) HQ, a senior level executive meeting was held on Wednesday, Dec 7th 2011, Event activities included the launching of McDelivery Service call center second phase of operation

Be In Touch With Smart Link

clients

Smart Link Goal Clients Satisfaction

We move in the right path to get to the highest degree of efficiency of Satisfaction



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Branches

CONTACT US IN jeddah

Address

jeddah

Mobile Number

920029999

Email

info@smartlink.com.sa


Contact Us In arar

Address

arar

Mobile Number

920029999

Email

info@smartlink.com.sa


Contact Us In Dammam

Address

Dammam

Mobile Number

920029999

Email

info@smartlink.com.sa


Contact Us In Riyadh

Address

Riyadh - Al Moghia bin Soubah

Mobile Number

920029999

Email

info@smartlink.com.sa