have it smart
have it smart
At SmartLink we work to ensure the best outputs of our work by applying the best quality standards followed in different businesses, including :
• The Smart-Chabot system is designed based on advanced language processing, taking into account differentiation in spoken languages.
• Smart-Chabot learning is mainly based on training on millions of received conversations between agents and clients.
Smart-Chabot offers a unique analytical tool which is to be used as below::
In housed and Outsourced Contact Center solutions
With 15 years of excellent contact center operation and client relationships, SmartLink has a reputation as a trusted partner, whose representatives genuinely care for your customers. We have successfully transformed diverse, complex support centers into effective consolidated, high performance, customer engagement centers, using state of the art systems and certified methodologies. We balance our business of providing world-class omnichannel contact center solutions that fulfill our clients’ needs. We serve a wide range of industries such as, energy and electricity, government organizations, financial and banking water and sanitation, public transportation, Education, tourism, postal services and information security and communications, banking, telecommunications, aviation, retail, travel, metallurgical industries and more.